RETURN POLICY

a) Product returns
If you are not happy with our any products, we will gladly return back the same within 30 days of purchase, unless otherwise it has been opened and or consumed a large portion. In case of opened packets but not consumed, we will charge 40% of the cost to cover a small part of our loss.

b) Damaged item received
If you have received any damaged items caused in transit, immediately inform us and return back to us. Upon receiving the damaged item, we will resend you fresh stock without any further charges. Kindly remember, we won’t be liable to pay the return freight charge.

c) Incorrect item received
If any order shipped incorrectly, upon intimation and after receiving back the incorrect item, immediately we will send corrected items without any further charges.

If for any other genuine reason(s) you want to return back your order, kindly contact with us at info@edenstea.com with details. If it will be acceptable for us, definitely we will taken back your order and issue full refund. Please do not return anything without contacting with us.